Shipping policy

At Rug Resources, we strive to provide a smooth and reliable shipping experience for all our customers.

Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Time
Once your order has been processed, delivery typically takes 5–10 business days depending on your location.

Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method. We may also offer free shipping promotions from time to time.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery in real time.

Delays
Please note that delays may occur due to high demand, courier issues, or unforeseen circumstances. We appreciate your patience in such cases.

Incorrect Address
Please ensure that your shipping details are correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by customers.

If you have any questions regarding your order, feel free to contact our support team.